Policies

SHIPPING We normally ship via UPS or USPS, whatever is the best way to get your order to its destination, in the most cost effective and timely manner. We charge $2.50 handling on small orders, mainly USPS, above and beyond our cost, to cover time and materials. On UPS shipments and any box shipments we charge $3.50 handling per box, plus our shipping cost. There is no handling charge on local orders picked up or delivered - this only applies to orders shipped.

LOCAL DELIVERIES are FREE on orders $75 and up. We are all over the Raleigh, Cary and RTP areas so we try to coordinate those deliveries with your needs. Another Customer Service item!

PAYMENT Our online ordering is set up to securely capture and encrypt your credit card information. Our policy is to not order any parts until payment is received, so this is the best way to get your order in the works! However, no credit card is processed until we personally review and enter the order in our system and checked stock. We do not have any extended payment terms or purchase order systems except for established corporate customers with pre-existing payment arrangements. However, most of our corporate customers use their credit card and this keeps everyone happy!